Terms of Service

Last Updated: February 15, 2026

These Terms of Service ("Terms") is created in relation to the usage of the website, accessible at https://traceorigins.org ("Website"). The Website is owned by R. Unicornium Axom Private Limited ("Company"). The Users' access to and usage of the Website is conditioned upon the User accepting the following Terms.

The User and the Company shall individually be referred to as "Party" and collectively be referred to as the "Parties".

1. Definitions

"Access" shall mean and refer to the Users' access to and the usage of the Website and the associated services;
"Agent" shall mean and refer to any person that has been legally empowered to act on behalf of the Company or the User;
"Applicable Laws" shall mean and refer to all applicable laws and regulations, including any relating to workplace safety, anti-money laundering, anti-corruption, privacy, data protection, export control, or transactions with foreign nationals;
"Confidential Information" shall mean and refer to any non-public information of the disclosing Party, however disclosed, relating to the Company's or Users' business, operations, or users, that is confidential or proprietary. Confidential Information does not include information that: (i) was publicly known at the time of disclosure through no fault of the receiving Party; (ii) became publicly known after disclosure through no fault of the receiving Party; (iii) was already in the receiving Party's possession without a confidentiality obligation; (iv) was independently developed by the receiving Party without using the other Party's Confidential Information; or (v) is necessary to be shared or processed for the specific purpose of rendering the services;
"Fee" or "Subscription Fee" shall refer to the agreed-upon compensation payable by the User to the Company for receiving the services as outlined in these Terms;
"Intellectual Property" shall mean and refer to all rights associated with patents and inventions; copyrights, mask works and other works of authorship; trademarks, service marks, trade dress, trade names, logos, and other source identifiers; trade secrets; software, databases, and data; and all other intellectual property and industrial designs;
"Personal Data" shall mean and refer to such personally identifiable information of an individual or natural person;
"Term" shall mean and refer to the length of the Users' use of the Website for receiving the services from the Company;
"User" shall mean and refer to a natural or legal person who has accepted these Terms or entered into an Agreement with the Company for the purpose of receiving services through the Website;
"User Account" shall mean the account that is created by the User for the purpose of utilizing the services;
"User Content" shall mean and refer to any material uploaded by the User on the Website in the course of receiving the services of the Company, excluding any Personal Data uploaded by the User.

2. Acceptance of the Terms of Service

By registering for and/or using the Website in any manner, the User agrees to these Terms provided herein and all other operating rules, policies, and procedures that may be published from time to time on the Website by the Company, each of which is incorporated by reference.
These Terms may be updated from time to time by the Company without prior notice to the User.
Certain services offered by the Company may require additional terms and conditions that will be updated and provided to the User prior to them availing of such additional services.
These Terms apply to all Users of the Website, including, without limitation, Users who upload User Content on the Website, monitor the use of the Website, and avail the services through any third-party service provider, if any.
Should the User fail to adhere to these Terms, the Company may at its sole discretion terminate or restrict access to the Website with immediate effect. The User agrees to bear all financial and reputational liabilities, if any, resulting from such termination.

3. Grant of Rights

The Company grants to the User a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to (a) access and view the pages within the Website; (b) access and use any services or other components made available through the Website; and (c) install, run and use the Website on a device that the User owns and controls, in executable, machine-readable, object code form only.
All rights granted to the User in this clause are subject to the Users' compliance with these Terms herein.

4. Registration and Eligibility

Unless otherwise agreed upon, for the User to access the services through Website provided by the Company, the User would have to create a User Account.
For creation of a User Account, the Company may require certain Personal Data of the User such as the User's email address and phone number. The User can refer to the Privacy Policy to get a better understanding of how such personal data is used.
The User represents and warrants that it will share with the Company accurate and complete registration information. Failure to do so shall constitute a breach of these Terms and may result in the immediate termination of the User Account.
The User agrees and acknowledges that they shall not: (a) create a User Account for anyone other than the User's own access and use; (b) use Personal Data with an intent to impersonate a third person; (c) use Personal Data that is otherwise offensive, vulgar, obscene, or otherwise unlawful.
The Company retains the right to refuse registration of, suspend or cancel the registration of a User at its sole discretion.
The User represents and warrants that (a) if they are a natural person, then they are of legal age as per Applicable Laws and are not restricted in any manner in entering into binding legal contracts; (b) if they are an Agent of a legal person or an entity, then they are adequately authorized to enter into Agreements on the entity's behalf.
The Company may, in its sole discretion, refuse to offer the Website or service to any person, whether legal or natural, and reserves the right to change the eligibility criteria at any time.
In the event the User intends to delete their User Account, then they can send an email at support@traceorigins.org at any time.

5. Promotional Communication

In the event the User opts in for receiving promotional and marketing material ("Promotional Communications"), if any, the User shall receive from time-to-time certain Promotional Communications on the email address shared during registration on the Website.
The User shall have the right to opt out of receiving such Promotional Communications by clicking on the unsubscribe link available in such communication or by directly sending an email at support@traceorigins.org.

6. Services and Consideration

The User understands and agrees that to access certain features, functionalities within the services availed through the Website, the User have to pay the Company certain consideration ("Subscription Fee"), as identified under these Terms.

The different service tiers, feature details, and corresponding Subscription Fee payable to the Company are provided below:

Tier	Subscription Fee (USD)	Details
Starter	$0	Basic traceability features with limited pipeline stages
Pro	$49/month	Full traceability suite with blockchain verification and analytics
Enterprise	Custom pricing	Custom solutions with dedicated support. Contact enterprise@traceorigins.org

All Subscription Fees shall be taken by the Company in advance and once paid, the Subscription Fee is non-refundable, in circumstances such as: (a) when the User deletes the account or cancels the subscription, (b) when the User is suspended from accessing their account or terminates the account.
The Subscription Fee charged by the Company does not encompass any form of government-imposed taxes, such as value-added, sales, goods and services, use, or withholding taxes ("Taxes"). It is the Users' responsibility to cover all Taxes associated with the Purchases through the Website.
The Company reserves the right to change the Subscription Fee for the services at any time without consultation with the User. Any revised Subscription Fee shall become applicable only after completion of any subsisting subscription.

7. Users' Use of the Platform

The User represents and warrants that their access to the Website and the services shall: (a) be in compliance with Applicable Laws; (b) be in compliance with any other obligations that the User may owe to any other third-party; (c) be in compliance with these Terms and any other written policies that the Company may have; and (d) only post content owned by the User and/or that the User has the right to access and publish through the Website.
The User represents and warrants that neither itself nor through any third party, shall the User: (a) post any User Content that is defamatory, obscene, pornographic, invasive of another's privacy, insulting or harassing, or otherwise inconsistent with or contrary to the Applicable Laws; (b) post any User Content that is harmful to a child; (c) post any User Content that contains software virus or any other computer code designed to interrupt, destroy or limit the functionality of any computer resource; (d) post any User Content that is patently false and untrue, with the intent to mislead or harass; (e) distribute, rent, lease or otherwise sell the Website or any content to any third party; (f) decompile, reverse engineer, or translate any portion of the Website; (g) modify or create derivative works based on any element of the Website; (h) interfere with or disrupt the operation of the Website; (i) access the Website in an unauthorized manner; or (j) use the Website for the purposes of competing with the Company.
The User understands that due to the nature of the services provided by the Company through its Website, the User Content uploaded by the User shall be made publicly available for viewing and verification by the public, and the said User Content shall not be deemed to be a part of Confidential Information.

8. Confidentiality

Each Party shall: (a) maintain the confidentiality of the other Party's Confidential Information using at least reasonable care; (b) use such information solely to perform its duties under this Agreement; and (c) disclose it only to employees, Agents, or subcontractors on a need-to-know basis who are bound by similar confidentiality obligations.
Either Party may disclose Confidential Information if required by law, provided it gives the other Party prompt written notice (where legally permitted) to allow the other Party to seek a protective order.
The User authorizes the Company to collect, aggregate, and analyze data regarding the Users' access to the services ("Aggregated Data"). The Company may use Aggregated Data for benchmarking, product improvement, and other business purposes, provided such data does not identify the User or its specific intellectual property.
The User is responsible for maintaining the confidentiality of its account credentials. The User agrees to notify the Company immediately of any unauthorized access.
These obligations survive the termination of this Agreement for a period of four (4) years, or indefinitely for trade secrets.

9. Third Party Services

The User acknowledges and agrees that any transaction between the User and any third-party that may be initiated in connection with the rendering of the services are solely between the User and such third-party, and the Company is not a party to such transaction.
The Website may permit the User to link to other websites, services or resources on the internet. When the User accesses these third-party websites, the User does so at their own risk. The Company shall not be responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources.

10. Intellectual Property Rights

Each Party shall retain complete ownership of all Confidential Information, trademarks, logos, designs, copyrights, trade names and all other Intellectual Property rights which it owns or has rights to.
The Company is the sole owner of the Website and/or any software involved in the rendering of the services and any proprietary rights or technological developments related thereto ("Company's Intellectual Property Rights").
The User shall only have the limited, non-exclusive, non-transferable, non-sublicensable license to use the Company's Intellectual Property Rights.
The User shall retain the ownership of all of its data including the User Content.
Notwithstanding the above, the User grants to the Company a terminable license to use, reproduce, display, distribute, and prepare information on the basis of the User Content for the purpose of rendering the services.

11. Accuracy and Technical Disruptions

During the Term of the Users' use of the services, there may be a chance that the User faces certain disruption, including but not limited to errors, disconnection or interferences in communication. The Company shall not be responsible for such factors which result in the disruption or interruption of the services that are for reasons not attributable to the Company.
The Company may have certain downtimes for the purpose of updating and/or maintaining the Website. The Company shall provide prior notice of seventy-two (72) hours to the User before any such scheduled downtimes.

12. Indemnity

The User agrees to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, consultants, agents, and licensors from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, and fees that such parties may incur as a result of or arising from: (a) the Users' access to or use of the Website, and the services; (b) the Users' violation of these Terms or any Applicable Laws; (c) the Users' infringement of any third-party intellectual property or other rights; or (d) any User Content uploaded or shared by the User.
The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User.

13. Limitation of Liability

To the fullest extent permitted by Applicable Law, in no event shall the Company, its affiliates, directors, or employees be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
In no event shall the Company's aggregate liability for all claims relating to the Website or the services exceed the greater of USD 100 or the amount paid by the User to the Company for the services in the three (3) months immediately preceding the date of the claim.

14. Relationship Between the Parties

The Parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the Parties. Neither Party has the authority to bind the other Party or incur obligations on the other Party's behalf without prior written consent.

15. Warranty Disclaimer

The Website, and the services are provided on an "AS IS" and "AS AVAILABLE" basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title.
The Company makes no warranty that (a) the services will meet the Users' requirements; (b) the services will be uninterrupted, timely, secure, or error-free; or (c) the results that may be obtained from the use of the services will be accurate or reliable.

16. Governing Law and Arbitration

These Terms shall be governed by and construed in accordance with the laws of India and the courts in New Delhi, India shall have the exclusive jurisdiction to adjudicate any disputes arising out of these Terms.
Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitral tribunal shall consist of a sole arbitrator mutually appointed by the Parties. The seat and venue of the arbitration shall be New Delhi, India. The language of the arbitration shall be English.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, such a provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

18. Modifications

The Company reserves the right, at its sole discretion, to modify or replace any of these Terms, including to the extent of suspension, or discontinuation of the services, at any time by posting the updated Terms on the Website or by sending a notice to the User.
The Users' continued use of the services following the posting of any changes to these Terms constitutes acceptance of those changes.

19. Notices

Any notices or other communications permitted or required hereunder will be provided to the User by the Company in the following manner: (a) by email (to the address provided by the User); or (b) by posting on the Website. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

20. General

No Assignment: The User may not assign or transfer the rights and obligations arising out of these Terms without the Company's prior written consent. The Company may assign or transfer its rights and obligations without restriction.
No Waiver: The failure of the Company to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Force Majeure: The Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond the Company's reasonable control.
Entire Agreement: These Terms, together with any other Agreements or policies incorporated by reference, constitute the entire agreement between the Parties regarding the subject matter hereof and supersede all prior or contemporaneous understandings and agreements.